| NOTICE |
Store Pickup services - STOP
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Seller |
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There is no store collection service at our place after 1-April ;
• • This is necessary measures due to the increasing cases in Covid 19
• • Please do not select store pick up till further notice
• Stay SAFE and we'll do our best to fulfilled your order fast and promptly
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| NOTICE |
Review Notice (Feedback)
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Seller |
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If you find any issues with the products, do feel free to contact us.
Once you rate or uploaded a review the order, we will consider the order as completed and we cannot respond to all forms of complaints afterwards. Happy shopping! :)
We are contactable via whats app @ 93976564
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| 39367648 |
Inquiry for the item from yan**** |
yan******* |
2020-07-11 |
Unanswered |
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Would like to know how is the cover look like it only have numbet which i dont know how 2 choose as where can i check on the sample ? |
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| 39323805 |
Inquiry for the item from Suu**** |
Suu******* |
2020-07-07 |
Answered |
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Hi i want to order but what is [13] Super Single *New* with additional $13?? |
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[Re] Inquiry for the item from Suu****
Hi Dear buyer, thank you for your message we will check on your enquiry will get back to you at our soonest - please check our reply on Q message or email -Best Rgds
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[Re] Inquiry for the item from Suu****
Hi , that is the mattress cover |
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[Re] Inquiry for the item from Suu****
But this item already comes with 1 mattress cover right?
So the no.13 is it extra cover? |
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[Re] Inquiry for the item from Suu****
Hi Dear buyer, thank you for your message we will check on your enquiry will get back to you at our soonest - please check our reply on Q message or email -Best Rgds
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[Re] Inquiry for the item from Suu****
Hi , kindly refer to the description .. no 13 is you add on mattress cover |
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[Re] Inquiry for the item from Suu****
U didnt answer my qn |
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[Re] Inquiry for the item from Suu****
So originally it doesnt come with a cover? And if i want the cover, i need to add on? Yes? |
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[Re] Inquiry for the item from Suu****
Anyway, it’s okay. Thank you for your reply though. We’ve already ordered and hope to rcv it this afternoon. :) |
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[Re] Inquiry for the item from Suu****
Hi. Do let ur delivery guy knw that item to leave outside house |
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[Re] Inquiry for the item from Suu****
Hi. Do let ur delivery guy knw that item to leave outside house |
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[Re] Inquiry for the item from Suu****
Hi Dear buyer, thank you for your message we will check on your enquiry will get back to you at our soonest - please check our reply on Q message or email -Best Rgds
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[Re] Inquiry for the item from Suu****
Hi yes , the item dont come with the cover . You can add on the mattress cover . |
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| 39323054 |
Inquiry for the item from 209**** |
ng.******* |
2020-07-06 |
Answered |
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i will like to buy only cover. is that possible? |
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[Re] Inquiry for the item from 209****
Hi Dear buyer, thank you for your message we will check on your enquiry will get back to you at our soonest - please check our reply on Q message or email -Best Rgds
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[Re] Inquiry for the item from 209****
Hi , https://qoo.tn/BqQi6X/Q160005107 you can purchased from this link |
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| 39321981 |
Inquiry for the item from gca**** |
gca******* |
2020-07-06 |
Answered |
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About tatami mattress, it smell bad.
Can wash it in machine? |
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[Re] Inquiry for the item from gca****
Hi Dear buyer, thank you for your message we will check on your enquiry will get back to you at our soonest - please check our reply on Q message or email -Best Rgds
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[Re] Inquiry for the item from gca****
Hi , you can send your tatami mattress for dry cleaning with heavy duty machine with soft mode,
as this is huge and heavy mattress otherwise you can also dry mop or vacuumed over it |
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[Re] Inquiry for the item from gca****
I find the tatami mattress not thick 13-16cm. And not heavy. |
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[Re] Inquiry for the item from gca****
I seen reviews that they receive same tatami mattress got thick and heavy. Why my tatami mattress is not thick and heavy. ? |
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[Re] Inquiry for the item from gca****
Hi Dear buyer, thank you for your message we will check on your enquiry will get back to you at our soonest - please check our reply on Q message or email -Best Rgds
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[Re] Inquiry for the item from gca****
Hi Dear Buyer, The mattress thickness is approximately 13cm ~ 16cm (The thickness includes the exact measurement before sewing the mattress )
Mattress has been compressed for shipping. It might appear to be thinner when you just open. It will be back to its original size after 1 week+. Do not worry this mattress will fluff up which takes some time .
I hope to bring you a comfortable experience. If you still feel that you are not using it, you are welcome to contact us , we are committed to providing you with a solution that will satisfy you Sincerely look forward to your reply, we look forward to your problem-solving. Best blessing, Mzu
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| 39306385 |
Inquiry related delivery from chr**** |
chr******* |
2020-07-05 |
Answered |
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We want to buy Super single (grey) but we need urgently by this Friday. How long is the delivery ? And can we self pick up? |
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[Re] Inquiry related delivery from chr****
Hi Dear buyer, thank you for your message we will check on your enquiry will get back to you at our soonest - please check our reply on Q message or email -Best Rgds
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[Re] Inquiry related delivery from chr****
Hi , we check and get back to you soon . |
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[Re] Inquiry related delivery from chr****
Hi, no worry I received it already. I just want to find out how do we clean it ? Isnt machine washable? |
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[Re] Inquiry related delivery from chr****
Hi Dear buyer, thank you for your message we will check on your enquiry will get back to you at our soonest - please check our reply on Q message or email -Best Rgds
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[Re] Inquiry related delivery from chr****
Hi , you can send your tatami mattress for dry cleaning with heavy duty machine with soft mode,
as this is huge and heavy mattress otherwise you can also dry mop or vacuumed over it |
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| 39273938 |
Inquiry for the item from yir**** |
yir******* |
2020-07-01 |
Answered |
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Hi, what is the different between option A and option B for Tatami topper? |
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[Re] Inquiry for the item from yir****
You dont have stock on hand for Super single size mattress top? The latest i can get is by 16-Jul with preorder? |
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[Re] Inquiry for the item from yir****
Hi Dear buyer, thank you for your message we will check on your enquiry will get back to you at our soonest - please check our reply on Q message or email -Best Rgds
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[Re] Inquiry for the item from yir****
Hi thank you for your interest .
A mattress topper difference -
Model A -
[Clouding band +Thick lining + Thick 5cm+3cm
Model B -
[Elastic Band + lining + Thickness 5cm] |
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[Re] Inquiry for the item from yir****
Ready stock or preorder? |
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[Re] Inquiry for the item from yir****
Ready stock or preorder? |
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[Re] Inquiry for the item from yir****
Hi Dear buyer, thank you for your message we will check on your enquiry will get back to you at our soonest - please check our reply on Q message or email -Best Rgds
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[Re] Inquiry for the item from yir****
Hi , we have instock . |
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| 39229959 |
Inquiry for the item from wad**** |
dav******* |
2020-06-26 |
Answered |
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Hi,
Will there be any new upcoming stock for Tatami Mattress - Queen size (Dream Starry) ? |
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[Re] Inquiry for the item from wad****
Hi Dear buyer, thank you for your message we will check on your enquiry will get back to you at our soonest - please check our reply on Q message or email -Best Rgds
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[Re] Inquiry for the item from wad****
Hi , we check and keep you update |
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| 39224060 |
Inquiry for the item from iwa**** |
iwa******* |
2020-06-26 |
Answered |
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Hihi,
Can I check with you
1. Can I order now and request delivery after 7 July, can I specify the delivery date please?
2. Can you assist to check attached screenshot, how many mattress cover would I be getting?
Thank you. |
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[Re] Inquiry for the item from iwa****
Hi Dear buyer, thank you for your message we will check on your enquiry will get back to you at our soonest - please check our reply on Q message or email -Best Rgds |
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[Re] Inquiry for the item from iwa****
Hi, for dream starry is currently fully sold out .
Ready stock have stone grey , stone navy and lucky star design
from the attached only one mattress cover (add-on) |
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[Re] Inquiry for the item from iwa****
So can I specify delivery date please? |
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[Re] Inquiry for the item from iwa****
Hi Dear buyer, thank you for your message we will check on your enquiry will get back to you at our soonest - please check our reply on Q message or email -Best Rgds
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[Re] Inquiry for the item from iwa****
Hi Dear buyer, thank you for your message we will check on your enquiry will get back to you at our soonest - please check our reply on Q message or email -Best Rgds
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[Re] Inquiry for the item from iwa****
Hi , if you prefer Dream starry , the stock will be coming in on mid of july . We have the other instock , stone grey and stone navy |
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